Welcome to your stay

Everything you need during your KeyHost stay in Israel — practical essentials, city guides and a direct line to our team, 7 days a week.

Essentials City guide Concierge FAQ Contact us
Image 16:9 — architecture / lumière naturelle
During your stay

The essentials

Arrival & departure

  • Your check-in and check-out times are in your booking confirmation.
  • Key handover is arranged directly with our team before your arrival.
  • Running late? Let us know — we adapt.

Assistance & emergencies

Good to know

  • Currency: shekel (₪). Cards accepted almost everywhere.
  • Power: 230V, type C / H plugs.
  • Tap water is safe to drink.
  • Taxis: use the Gett app — fixed prices, no haggling.
  • Tipping: 10–12% in restaurants.

Shabbat

  • From Friday sunset to Saturday nightfall, most shops and public transport pause.
  • Plan groceries and travel ahead — or simply enjoy the calm like the locals do.

Tel Aviv stays livelier than most cities; Jerusalem observes it fully.

Before you leave

  • Close all windows and lock the door.
  • Turn off the AC and lights.
  • Take the trash out to the building's bin area.
  • Leave the keys as arranged with our team.

Currency converter

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Live rate (ECB, via frankfurter.dev) — not for exact transactions.

Explore

Your city guide

Pick your city below:

Current weather

Shabbat this week

Must see

    Where to eat

      Getting around

        KeyHost tip

        Add to your stay

        Concierge services

        Order any of these directly on WhatsApp — we confirm availability and pricing.

        Common questions

        FAQ

        We're here

        Contact KeyHost

        A question, a request, something not working? Write to us — our team answers by email or phone, 7 days a week.

        Your message goes straight to our team — we usually reply within a few hours.

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